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Life Support

 

 

Example Letter 

 

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Life Support

Tipmont has a list of accounts that are put on a priority list in case of a scheduled power outage. Our maps in dispatch and the customer’s account are marked. In the event of a planned outage, we will notify the member. In the event of a storm, accident, or other unexpected outage, we do take extra care to try and get the power restored as quickly as possible.

To be put on this priority list it is necessary for the member to have their doctor send us a letter indicating the need for electrically operated life support. The letter should include type of life support equipment, the address, and the person in the household in need of the life support.

Although we do our best to maintain reliable electric lines, we cannot guarantee uninterrupted electric service. We encourage our members to plan for the unexpected by having an alternate plan.