| Frequently
Asked Questions
How do I apply for
electric service?
All you need to do is call our office (800.726.3953)
to arrange for service. You will be asked a few simple questions to
enable us to set up your account.
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How much advance notice
do you require?
We would like to have 3 working days notice.
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Is there an
installation charge?
There is no installation charge for your initial residential hookup at
an existing location. However, you may need to pay a service deposit.
Please refer to the section "When service deposits required".
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When is my electric
bill due?
Bills mailed on the 22nd are due on the 10th
Bills mailed on the 29th are due on the 17th
Bills mailed on the 8th are due on the 24th
Bills mailed on the 15th are due on the 3rd
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When are service
deposits required?
A service deposit is "money collected up front" to protect
the cooperative from uncollectable accounts. Tipmont charges a service
deposit equal to 1/6th of your estimated annual usage. The deposit may be
waived if you meet certain credit requirements.
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Who do I call if I need
to dig or trench in my yard?
If you are planning to do any landscaping or
construction that involves digging or trenching, you are required by
Indiana state law to locate all underground utility lines within the
vicinity of the project. Please call 811 at least 24
hours before you dig.
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How do I request
that my electric service be disconnected?
We ask that you call at least 3 working days before the day you want
your service disconnected. (800.726.3953)
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Will my service be
disconnected if I don't pay my bill?
Tipmont is allowed by law to disconnect your electric service due to
non-payment of bills when we provide at least 14 days written notice.
Before service is disconnected, you will receive a written notice that
will give the date of the proposed disconnection. If we do not hear by the
stated time, your service will be disconnected on or soon after the date
specified in the notice.
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How do I get my
service reconnected?
If your service has been disconnected due to non-payment, you will need
to make satisfactory payment arrangements before it can be reconnected.
You will also need to pay a reconnect charge and a service deposit. The
fees are as follows:
| Reconnect Fee |
$55.00 |
| |
|
| Returned checks |
$20.00 |
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Ten Ways You Can Help
Conserve Electricity During Peak Energy Periods
During a summertime power supply emergency, here are a few easy steps
that you can take to conserve electricity. You'll not only be helping your
electric cooperative through this brief period of peak energy use, you'll
save some money on your electric bill. *Set your thermostat at the highest
comfortable temperature-76 degrees or higher-and keep it there. Each
degree a thermostat is raised can save up to four percent of the cost of
operating an air conditioner and help the power companies keep the
electricity flowing. If you have window air conditioning units, keep them
on the highest temperature setting.
*Postpone the use of major appliances, such as clothes dryers and
dishwashers, until late in the evening or early in the morning.
*Turn off all unnecessary lights. Also check for any computers,
television sets, stereo equipment and other appliances that may be on but
aren't in use. Not only do they use extra electricity, they add heat to
the house and that makes your air conditioner work harder.
*Close drapes and blinds on the sunny side of the house. The sun
streaming in through a window can add considerable heat to a room and make
it harder to cool.
*Reduce the amount of space that must be cooled in your home by closing
off rooms that aren't being used. If you have a den, a utility room or
bedrooms that aren't being used, close the air conditioning vents in those
rooms and shut the door. With window units, simply shut the doors to
unused rooms or shut off any window air conditioners that are located in
these rooms.
*Keep the door to your refrigerator and freezer closed as much as
possible. A refrigerator with the door standing open uses a lot more
energy than one with the door closed.
*Make sure the filter on you air conditioner is clean. Good air flow is
a key to keeping cool, so make sure your system isn't working harder than
it has to. In addition, make sure vents are clear of furniture or other
objects that might block air flow.
*Use your microwave instead of a conventional oven. A microwave uses up
to 70 percent less energy and also releases far less heat into the
kitchen.
*If your water heater runs on electricity, limit your use of hot water
so the unit doesn't run as often.
*Use fans to keep air moving. Ceiling fans use about as much energy as
a light bulb, which is far less than an air conditioner. With a fan, you
can set the thermostat on your air conditioner to an even higher
temperature and still stay comfortable.
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